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Telehealth counselling is available with Ivy House Psychology, during the Coronavirus (COVID-19) pandemic.
If you are feeling uncertain and anxious at the moment, then you are not alone.At Ivy House Psychology we are here to provide you with support to assist you during these uncertain times.
How does Telehealth counselling and support work?Due to the social distancing, we can provide you with Telehealth counselling (using telephone, zoom or similar platform that suits you)
We have flexibility to schedule sessions around your best times.
You will also receive the same high quality of support and strategies as you would if you were to see us in our practice rooms.
While Telehealth counselling (telephone or Zoom) may feel unusual at first (and it’s not forever), we are here to help you adjust and am confident that you will find it helpful and glad you did.We will talk with you about how Telehealth counselling works. we will also assist you to set it up Zoom if you would prefer to use it instead of telephone.
We am here to assist the process to go smoothly and be helpful for you.
No one is meant to go through this on their own.If you feel it would be helpful please call us to make an appointment, we look forward to assisting you.
To find a psychologist near you please visit: https://www.aapi.org.au/FindaPsychologist
To find a psychologist near you please visit: https://www.aapi.org.au/FindaPsychologist
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Top tips for preparing for telehealth services
• Maintain privacy: Make sure you have a suitable private space. Think about who else can potentially overhear the conversation. Who else will be in the room? Who is in the room next door?
• Minimise distractions: Remove potential distractions from the room (e.g., mobile phone switched off, turn off music/television, no interruptions from others, ensure children are cared for during the session so you don’t need to attend to them).
• Access to technology: Make sure you have access to appropriate technology (e.g., computer/tablet/phone, camera, microphone) and a reliable internet connection for videoconferencing, telephone or mobile with reliable coverage.
• Good visibility: If you choose to have the camera on, position the camera appropriately so the psychologist can see you clearly on the screen. Make sure you are in a space that is well-lit, allowing a clear image and good eye contact.
• Questions: Think about any questions you have for the psychologist about telehealth services (e.g., privacy and security queries).
• Minimise distractions: Remove potential distractions from the room (e.g., mobile phone switched off, turn off music/television, no interruptions from others, ensure children are cared for during the session so you don’t need to attend to them).
• Access to technology: Make sure you have access to appropriate technology (e.g., computer/tablet/phone, camera, microphone) and a reliable internet connection for videoconferencing, telephone or mobile with reliable coverage.
• Good visibility: If you choose to have the camera on, position the camera appropriately so the psychologist can see you clearly on the screen. Make sure you are in a space that is well-lit, allowing a clear image and good eye contact.
• Questions: Think about any questions you have for the psychologist about telehealth services (e.g., privacy and security queries).